USSI Global offers a holistic solution tailored to meet our customers’ needs. Our dedicated business development and solution engineering staff will assist customers in designing a program that meets milestones and SLA’s while mitigating any obstacles.
USSI Global can fulfill your entire project from inception to completion. We offer a complete array of services that include:
Recruiting and maintaining qualified field service providers is imperative for USSI Global. This allows us to consistently deliver quality installations and services. Our engineers, project managers, programmers, service providers, and installers hold varied professional credentials and also adhere to the USSI Global code of ethics and professional conduct. All field service providers participate in rigorous and ongoing customer satisfaction survey rankings and quarterly training.
We understand that system down time is not an option. Our multilingual technical help desk is available 24x7x365. We are fully equipped to address your satellite, broadcast network, or digital media questions and issues, accurately and efficiently. This includes:
USSI Global provides global access to quality installation, service, critical repair, and preventative maintenance for network, broadcast and digital media services. With extensive experience in design and integration, we can provide a complete range of customized services that include:
USSI Global provides a network of warehouse facilities that are secure, organized, and capable of fulfilling project requirements. Our facilities are operated 24x7x365 and have a documented accuracy of 99.9%. Our facilities also have the capacity to repair, test, clean, kit, and repackage your equipment for redeployment. Our services include:
USSI Global provides all customers with a unique, custom-designed, proprietary dashboard (call ticket) system. Each customer has the ability to customize what their end users view. The portal includes information such as: