Ignoring Preventative Maintenance Can Be Costly for Digital Signage

There’s not much you can do against what insurance companies call a force majeure, aka, a natural disaster. Sometimes, there are catastrophes that are simply outside of our control, and equipment is going to be damaged or destroyed.

Thankfully, those are usually far and few between. But are you prepared to deal with the normal wear-and-tear on your digital signage installation? A Preventative Maintenance (PM) contract with USSI Global can help identify minor issues before they become major problems. And yes, it can happen to you: According to ServiceMax, roughly 82% of companies experienced at least one instance of unplanned downtime in the last three years.

USSI Global’s Abed Zein identified a number of potential hardware-based issues for digital signage installations, such as screen, media player, network switch, and cabling failures. Digital signage installations can also suffer from software-based issues – we’ve all experienced when an “upgrade” has caused issues on devices at home or in the field, right?

Other issues, such as the installation or environment, can impact display life. Indoor Digital menu boards, for example, can be exposed to the heat and/or grease from the cooking area in a quick-serve restaurant (QSR).

“Digital signage is a great tool for many businesses, but there’s also a lot that can go wrong,” Zein said. “Some things you can’t plan for, but regular maintenance is an easy and cost-effective way to address preventable technical issues. USSI Global’s PM program makes smart business sense, because it lets you focus on your business instead of your display.”

With quarterly inspections, a preventative maintenance visit reduces interruption of service, which is important to QSRs and other businesses that rely on digital signage to share vital information with potential customers. Regular maintenance can also increase equipment life expectancy and can even reduce safety issues by identifying potential hazards.

Don’t take our word for it. According to the U.S. Department of Energy, regular maintenance can save up to 40% over reactive maintenance. Biedenweg also reported that every $1 worth of maintenance deferred could quadruple to $4 in capital renewal costs later. Plus, Buildings.com said running a piece of equipment to the point of failure can cost up to 10x more as a regular maintenance program.

No PM contract? USSI Global can still help, of course, but your downtime and cost will likely increase. Without a service contract or a history of the product, it can take longer to order or receive a replacement, which means your business is without its display for an extended period of time.

Whether you have indoor or outdoor digital signage, USSI Global’s affordable PM program helps avoid problems before they start and minimize problems when they happen. Find out more by contacting our sales team.