Samsung digital displays are installed in public spaces everywhere, and keeping up with repairs is a daunting challenge. Samsung required a partner that could store, repair, and ship displays on an accelerated timeline for its customers.
USSI’s Fast Track White Glove service removes the burden of de-installing, shipping, and returning defective displays to circulation, and accelerates customer request fulfillment.
USSI’s focused customer service strategy has ensured that all SLAs are met or exceeded for Samsung, with next-day service levels in the 90th percentile.
We’re ready to help you optimize your network, broadcast system, and digital signage.