Case Studies

When organizations need world-class support, they rely on USSI Global. Here are some customer success stories that demonstrate how we deliver customized solutions and services.

Interactive Experiences in the Big Apple

USSI Global performed integration and commissioning services, resulting in compact kiosk structures with bright displays that are inviting to passengers and simple to navigate.

Elevated SLAs for Samsung Electronics

No matter what type of commercial venture you have, USSI Global’s elevated SLA Program will speed up response times and help you get back to business as quickly as possible.

Revenue Thru Service

One of the world’s largest coffeehouse chains sought to accelerate repairs and upgrades for its outdoor digital confirmation boards across thousands of US locations.

C-Band Transition

One of the largest TV broadcasters in the United States required a partner to modernize its satellite network for a changing operational environment related to the FCC’s C-Band spectrum transition.

Samsung Fast Track White Glove Service

USSI’s Fast Track White Glove service removes the burden of de-installing, shipping, and returning defective displays to circulation, and accelerates customer request fulfillment.

QSR Customer Experience

USSI Global recruited and managed over 200 teams of technicians while overseeing all phases of this nationwide quick-service restaurant project.